Visa/MasterCard Online:
Using your Visa/MasterCard allows you to process your deposits instantly. All funds are credited to your account in US Dollars and will appear in your statement under the name: “HELP4CASINO.COM”.
We recommend that the cardholder print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid any possible misunderstandings in the future. Please contact Customer Support if you do have any questions or concerns before starting to play.
Cancellations
If your card was charged by mistake or without your authorization, we will consider your case and refund your purchase so long as your situation is valid. In the case where you acknowledge the charge but would like to cancel the transaction without utilizing the funds, then you must apply for a refund via e-mail at accounts@slotsofvegas.com or call us at 1-866-887-7476.
Alternative Deposit Methods:
If for any reason you are not able to process your deposit with a Visa/MasterCard, Slots of Vegas Casino provides its players with a variety of fast and efficient deposit options. All methods are safe and instantly credited to your casino account. Please read below for more information:
Neteller: (Only for non-US & CA customers).
Neteller is a renowned secure and convenient service. This is the deposit/withdrawal option for a number of online casino clients, worldwide. To get started simply create an account with www.neteller.com or just click below.
I want to sign up with Neteller!
*Service not available to players within in the US.
Click2Pay: (Only for non-US & CA customers)
Click2Pay is a free global payment community that acts like an online wallet. It provides a safe and secure method to transfer cash online, same-day payments, and virtually instant cash transfers. After opening your free CLICK2PAY account, it can be used to make immediate deposits at Slots of Vegas and many other online businesses.
For more information visit www.click2pay.com
Sign up for your free CLICK2PAY account now. It's quick, easy and confidential.
Withdrawals
Withdrawing funds from Slots of Vegas account is simple. Simply log into your casino account and click on the CASHIER section. Next, click on WITHDRAW MONEY
Select the method of withdrawal from the Bank Menu: Neteller, Cash Deposit, Click2Pay, Overnight Express (Federal Express Cashier's Check) or Wire Transfer.
For a large majority of these methods there are fees involved. Please contact our customer support staff to find out what fees are associated with the withdrawal method that you choose.
Please keep in mind that we require documentation from all players before a withdrawal will be processed. If you have ever made a deposit in the past by credit card, you must fill out a Credit Card Agreement Form to process your payout. Please contact us to find out what documents may be required for your withdrawal.
Unless otherwise stated, there is a max cash-out of $2,000.00 per week. Weekly payments will be higher if you are a VIP player.
Cash-Out requests may take up to 7-10 business days to be approved and processed. For Players who play with no bonuses and/or redeem coupons below 30%, withdrawal requests take 5 business days to be approved, during our regular scheduled hours.
For your convenience we offer a variety of Cash out methods but if you should come across a method which works best for you, please notify our customer support team for assistance. Please find below the time frames for your cash out to be credited or sent to you. Please note that all time frames are calculated in Business Days (Monday through Friday. Holidays are not considered business days).
Withdrawals take approximately 7 to 15 business days to be processed by our accounting department. There may be slight delays due to payment and processing limits as well as the level of traffic and the method of payment.
| Weekly Limits Based on Player Class |
| Regular Players |
$2,000/week after first payment |
| High Roller’s |
$3,000/week after first payment |
| Silver VIP’s |
$5,000/week after first payment |
| Gold VIP’s |
$5,000/week after first payment |
| Platinum VIP’s |
$10,000/week after first payment |
Reversing Withdrawals
Once you have met the requirements associated with your bonus/deposit, you have the option of processing a real cash reversal. You cannot perform these reversals on your own. You must contact us for approval.
If you have remaining questions and/or desire more detailed information, please feel free to e-mail our withdrawals department directly at support@slotsofvegascasino.com.
Neteller
Funds may be withdrawn from your Slots of Vegas account via Neteller. There is no fee associated with a Neteller withdrawal. Please make sure we have your correct Neteller e-mail address or account number. Funds will appear in your NETELLER Account one to two (1-2) Business Days after your cash-out is approved.
Click2Pay
You may request to withdraw your funds via Click2Pay only if you have made a previous deposit via Click2Pay.. There is no fee associated with a Click2Pay withdrawal. Please make sure we have your correct Click2Pay account info. Funds will appear in your Click2Pay Account one to two (1-2) Business Days after your cash-out is approved.
Wire Transfer
Funds will appear in your Bank Account four to seven (4-7) Business Days after your cash out is approved. The minimum withdrawal amount via Wire Transfer is $500. It takes approximately four to ten days to complete a Wire Transfer. There is no charge for the first transfer of the month. The minimum withdrawal amount via Wire Transfer is $500. It takes approximately four to ten days to complete a Wire Transfer. There is no charge for the first transfer of the month. Successive transfers are billed at $50 per transfer plus any applicable fees. Transfers will only be sent to the identity on file. Any fees will be deducted from the withdrawn winnings.
Bank Checks
Due to the expense of bank processing and overnight fees, the minimum amount is $100. Overnight Express checks are sent securely via Federal Express or DHL, and please note that Federal Express and DHL will not deliver to PO boxes. After requesting a withdrawal, it will take from four to ten days to receive your check. Checks will only be sent to the address on file. Any fees will be deducted from the withdrawn winnings. These will take between 5 to 7 Business Days to be delivered once your cash out is approved.
Quicktender
Funds will appear in your Quicktender Account one to two (1-2) Business Days after your cash out is approved. No fees are deducted.
Contact Us
If you should any questions or concerns about your withdrawal, please contact our support department at: support@slotsofvegas.com
